TPA Support Built Around Your Workflow
Work with a nationwide adjusting partner who delivers precise TPA claims support—with the flexibility your team needs.
When Volume Spikes, Delays Hurt Everyone
Carriers face constant pressure:
- Daily property claims pile up while internal adjusters are stretched thin.
- Policyholders expect fast, accurate responses.
- Inconsistent field inspections create repeat work.
Without reliable help, claims slow down, errors increase, and costs rise.
This is exactly where Pacesetter Claims excels.
We help carriers and TPAs keep files moving with clear, defensible reporting. Whether that means full claims management or targeted services, our team is ready to assist.
What You Get
- End-to-end claims management
Full claims support tailored to your needs - Licensed adjusters and expert execution
Accurate claims handling backed by QA and defensible documentation - Seamless communication & proactive service
Accurate reporting, clear communication, and proactive claims management
Trusted, transparent partnership
Acting as an extension of your team, providing solutions customized to your goals
The Pacesetter Claims Difference
Flexible engagement models aligned to your fee structure
Adjusters' commitment to professionalism, accuracy, and responsive file handling
Quality-focused processes designed to maintain integrity across every file
Human-led technology that supports adjusters with best-in-class service
When to Use Pacesetter Claims
Overflow support when internal teams are at capacity
Fast, scalable deployment during hurricanes, floods, hail, or regional loss events
When internal teams need immediate reinforcement
For severity that demands experience and clarity
Technology That Augments Your Workflow
From FNOL to final resolution, our secure systems and software (Xactware, Symbility) help streamline every stage of the claims process—without replacing human judgement.
We use technology to assist and enhance our adjusters’ work, helping them deliver accurate and accountable services for your customers.
Recognized as a Trusted Partner Nationwide
Since 1997, we’ve built a track record of valued partnerships rooted in quality, efficiency, and adaptability.
- Nationwide field network
- Quality and QA emphasis
- Secure systems
- SOC 2 Type II and ISO 9001:2015
- Flexible support models
- Full TPA to targeted services
What people are saying
“ABILITY TO ADAPT”
“What I appreciate most about working with Pacesetter is their ability to adapt to our needs which vary depending on the event. Pacesetter offers the entire gamut of services, from establishing a temporary call center to providing resources to assist in reviewing reports at the Examiner level.”
Maintain Excellent Service with a Trusted TPA Partner
Reduce cycle times. Avoid repeat inspections. Get claim-ready clarity every time.