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TPA Support Built Around Your Workflow

Work with a nationwide adjusting partner who delivers precise TPA claims support—with the flexibility your team needs.

When Volume Spikes, Delays Hurt Everyone

Carriers face constant pressure:

  • Daily property claims pile up while internal adjusters are stretched thin.
  • Policyholders expect fast, accurate responses.
  • Inconsistent field inspections create repeat work.

Without reliable help, claims slow down, errors increase, and costs rise.

This is exactly where Pacesetter Claims excels.

We help carriers and TPAs keep files moving with clear, defensible reporting. Whether that means full claims management or targeted services, our team is ready to assist.

Business meeting with handshake between partners

What You Get

  • End-to-end claims management
    Full claims support tailored to your needs 
  • Licensed adjusters and expert execution
    Accurate claims handling backed by QA and defensible documentation
  • Seamless communication & proactive service
    Accurate reporting, clear communication, and proactive claims management
    Trusted, transparent partnership
    Acting as an extension of your team, providing solutions customized to your goals

The Pacesetter Claims Difference

Flexible engagement models aligned to your fee structure
Adjusters' commitment to professionalism, accuracy, and responsive file handling
Quality-focused processes designed to maintain integrity across every file
Human-led technology that supports adjusters with best-in-class service

When to Use Pacesetter Claims

Daily property claims

Overflow support when internal teams are at capacity

CAT response

Fast, scalable deployment during hurricanes, floods, hail, or regional loss events

Volume overload

When internal teams need immediate reinforcement

Large-loss or complex property claims

For severity that demands experience and clarity

FNOL From Pacesetter Claims

Technology That Augments Your Workflow

From FNOL to final resolution, our secure systems and software (Xactware, Symbility) help streamline every stage of the claims process—without replacing human judgement.

We use technology to assist and enhance our adjusters’ work, helping them deliver accurate and accountable services for your customers.

Recognized as a Trusted Partner Nationwide

Since 1997, we’ve built a track record of valued partnerships rooted in quality, efficiency, and adaptability.

  • Nationwide field network
  • Quality and QA emphasis
  • Secure systems
  • SOC 2 Type II and ISO 9001:2015
  • Flexible support models
  • Full TPA to targeted services

What people are saying

Maintain Excellent Service with a Trusted TPA Partner

Reduce cycle times. Avoid repeat inspections. Get claim-ready clarity every time.