When CAT Events Hit, Stay Steady & Keep Claims Moving

Support every CAT claim with licensed adjusters, rapid deployment, and quality-focused reporting. We understand property and the human impact behind each claim.

Deliver on the promises your policyholders depend on.

When CAT Claims Surge, You Need Reinforcements

Catastrophic events hit → volume spikes fast.

Soon, you’re facing operational strain:

Internal adjusters are stretched beyond capacity
Policyholders are anxious and waiting for answers
Even small delays feel longer and carry more weight
Inconsistent field vendors create repeat work and unnecessary costs

Pacesetter Claims was built for moments like these.

We help carriers and TPAs re-stabilize operations, reduce cycle times, and look after policyholders.

What You Get: Core Services Built for CAT Claims

Rapid, scalable CAT response
Fast and accurate catastrophe claims support during large-scale disaster events
Flexible third-party support
Reliable support ranging from full TPA to inspection-only engagement
Nationwide adjuster network
Experienced team that mobilizes across the country to assess damage and process claims
Adaptability under pressure
Clear reporting and consistent QA under surge conditions

Why Choose Pacesetter Claims

Since 1997, we’ve helped carriers and TPAs manage CAT claims with confidence and consistency.

Operational excellence and human empathy are our driving values:

Clear, decision-ready reporting—not surface-level summaries

Seamless integration with your existing claims and platforms

Customized approach to help carriers meet their objectives

Licensed adjusters who treat policyholders with care

When to Use Pacesetter Claims

We adapt to your workflow and customize support around what matters to you:

CAT events & surge response

Hurricanes, high winds, hail, floods, tornadoes, wildfires, and earthquakes

Large-loss or complex property claims

For severity that demands experience and clarity

Volume overload

When internal teams need immediate reinforcement

Ongoing daily claims support

Stabilize workflows beyond CAT response

Consistency You Can Count On, Even at CAT Scale

From inspection to reporting, every step is built for accuracy and repeatability.

Every step is supported by adjusters and standardized systems that keep quality consistent without losing the human touch.

A Trusted, Nationwide Partner

Insurance carriers and TPAs rely on Pacesetter Claims for one reason: our people.

Adjusters who take full ownership—so your team can keep moving forward.

What people are saying

“ABILITY TO ADAPT”

“What I appreciate most about working with Pacesetter is their ability to adapt to our needs which vary depending on the event. Pacesetter offers the entire gamut of services, from establishing a temporary call center to providing resources to assist in reviewing reports at the Examiner level.”

Scott Lutz

AIC, Vice President, Claims, Lititz Mutual Insurance Company

Scale CAT Claims Without Sacrificing Quality

A surge in volume doesn’t have to lead to operational chaos. With the right partner, your team can stay steady, responsive, and focused.

Pacesetter Claims is ready to partner and scale with you. We’re here when you need us.