Our Story
We Set the Pace
Since 1997, we have built and continue to attract the best operations team in the property claim industry. Our team supports all aspects of the property line to include Catastrophe, Daily, and Desk Adjusting. We also offer file audits, appraisal, and consulting services. Working together, we will help you deliver the service standards your customers expect. Click on our video to learn more.
Quality you can count on from a trusted partner you can rely on!
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Our Vision
To be recognized as one of the most trusted providers of customizable solutions to the insurance claims industry, making us an employer and partner of choice.
Adjuster Training
Pacesetter Academy has a legacy of providing adjusters with the best catastrophe adjuster training available. Our graduates have become highly sought after adjusters.
CAREERS
Pacesetter Claims Service contributes our success to our quality employees. We are a family owned business where we believe in serving not only those that employ us, but also those employed by us.
Testimonials
What People are Saying
“One of the best!”
“I have nothing but appreciation for all the people at Pacesetter that I have had the opportunity to work with in the last 3 years. Multiple hurricanes, hail storms, and wind storms later, I still love what I do. As far as Independent Adjuster Firms are concerned, Pacesetter is one of the best!“
Aron Henderson
“I feel supported”
“My ten years working with Pacesetter Claims Service have been profitable and pleasant. I feel supported when working on a storm site, I don’t feel “left to the wolves”. There is always someone to help if it’s needed. This company is large enough to get work and small enough to know your name.“
Ben Armstrong
“Very responsive”
“We work to utilize our own staff as much as possible, but, in our time of need, Pacesetter has been there for us and provided great service! Pacesetter is very responsive to our needs and provides great service to our customers and agents. We trust Pacesetter to help us make a difference.”
John Foster
AFR Insurance, Director of Claims
“Ability to adapt”
“What I appreciate most about working with Pacesetter is their ability to adapt to our needs which vary depending on the event. Pacesetter offers the entire gamut of services, from establishing a temporary call center to providing resources to assist in reviewing reports at the Examiner level.”
Scott Lutz
AIC, Vice President, Claims, Lititz Mutual Insurance Company
Don’t Miss
Our News And Events
What Is Xactimate?
Whether it’s in an insurance company or at an independent adjusting firm, nearly all claims professionals must learn how to work with Xactimate.
What We Do
Pacesetter Claims Service is a family-owned, independent adjuster firm with a wide array of services. We deal with property claims, ranging from catastrophes to daily adjusting. We provide customizable solutions to the insurance claims industry.
Pacesetter Claims Service Incorporates HOVER Technology to Expedite Claims Process
Pacesetter Claims Service, a leading provider of catastrophic and daily property claims adjusting services, today announced a partnership with HOVER, the world class technology that transforms smartphone photos of any property into an accurate 3D model.
CONTACT US
Main Office: 888-218-4880
Daily Claims: 866-351-9881
Local Phone: 918-665-8887
Fax: 918-665-6868
contact@pacesetterclaims.com
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