Our Story
WE SET THE PACE
Since 1997, we have built and continue to attract the best operations team in the property claim industry. Our team supports all aspects of the property line to include Catastrophe, Daily, and Desk Adjusting. We also offer file audits, appraisal, and consulting services. Working together, we will help you deliver the service standards your customers expect.
Quality you can count on from a trusted partner you can rely on!
Our Vision
To be recognized as one of the most trusted providers of customizable solutions to the insurance claims industry, making us an employer and partner of choice.
Adjuster Training
Pacesetter Academy has a legacy of providing adjusters with the best catastrophe adjuster training available. Our graduates have become highly sought after adjusters.
CAREERS
Pacesetter Claims Service contributes our success to our quality employees. We are a family owned business where we believe in serving not only those that employ us, but also those employed by us.
Testimonials
What People are Saying
“One of the best!”
“I have nothing but appreciation for all the people at Pacesetter that I have had the opportunity to work with in the last 3 years. Multiple hurricanes, hail storms, and wind storms later, I still love what I do. As far as Independent Adjuster Firms are concerned, Pacesetter is one of the best!“
Aron Henderson
“I feel supported”
“My ten years working with Pacesetter Claims Service have been profitable and pleasant. I feel supported when working on a storm site, I don’t feel “left to the wolves”. There is always someone to help if it’s needed. This company is large enough to get work and small enough to know your name.“
Ben Armstrong
“Very responsive”
“We work to utilize our own staff as much as possible, but, in our time of need, Pacesetter has been there for us and provided great service! Pacesetter is very responsive to our needs and provides great service to our customers and agents. We trust Pacesetter to help us make a difference.”
John Foster
AFR Insurance, Director of Claims
“Ability to adapt”
“What I appreciate most about working with Pacesetter is their ability to adapt to our needs which vary depending on the event. Pacesetter offers the entire gamut of services, from establishing a temporary call center to providing resources to assist in reviewing reports at the Examiner level.”
Scott Lutz
AIC, Vice President, Claims, Lititz Mutual Insurance Company
Don’t Miss
Our News And Events
Pacesetter Claims Service Incorporates HOVER Technology to Expedite Claims Process
HOVER's 3D technology allows adjusters to efficiently process more claims after a disaster so policyholders can get paid faster. Pacesetter Claims Service, a leading provider of catastrophic and daily property claims adjusting services, today announced a partnership...
Email Etiquette
Pacesetter wants to help you keep your communication clear and professional! Check out these tips on Email Etiquette. Use a professional Salutation When addressing an email be sure to use “Hi” or “Hello”. No matter how well you know someone it is not professional to...
True Partnerships – Are you connecting with the right company?
After 21 years we are still setting the pace! ISO 9001- 2015 Certification is among our most recent accomplishments. We wanted to streamline our attention to quality and customer service. One way we accomplished this was to have a third party analyze our internal and...
CONTACT US
Main Office: 888-218-4880
Daily Claims: 866-351-9881
Local Phone: 918-665-8887
Fax: 918-665-6868
contact@pacesetterclaims.com
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