Pacesetter Claims Service is a leading independent adjusting firm specializing in property claims—ranging from daily adjustments to large-scale catastrophes. Since 1997, we’ve provided customized solutions to the insurance industry, ensuring consistent, accurate, and timely claims handling.
We offer a full suite of services, including:
File audits
Appraisals
Consulting services
Seasonal call center support
Hands-on field management
Our expert team is committed to helping clients meet and exceed their claim service and production goals.
Comprehensive Claim Solutions
Daily Services
Our network of adjusters is strategically located across the country, especially in storm-prone areas, to ensure seamless task-based claims and TPA services and provide boots-on-the-ground to provide the initial response in the event of a storm event. With dedicated office-based support, we maximize efficiency and communication.
Third-Party Administration (TPA)
Our secure systems and industry-leading software (Xactware, Symbility) provide end-to-end claim management from FNOL to final resolution. We tailor solutions to each client’s needs, ensuring stellar service and accountability.
Catastrophe Services
Disasters are unpredictable, but our response is not. We deploy experienced adjusters and on-site management teams to handle claims from:
Hurricanes | Hail | High Winds | Tornadoes | Earthquakes | Floods | Wildfires
With a focus on a great customer experience, we help insurers keep their promises to their clients with speed and accuracy.
Desk Adjusting
Our in-house desk adjusters manage the claims process, including dispute resolution and large commercial losses. Whether you need a single adjuster or a team, we deliver scalable solutions tailored to your needs.
Appraisal & Dispute Resolution
Through our subsidiary, ConnectPoint Resolution Systems, we provide national appraisal services, helping clients navigate disputes efficiently and fairly.
Beyond Adjusting—Value-Added Services
We go beyond standard claims adjusting by offering:
Temporary call center support for high-volume seasons
Expert review services at the Examiner level
Inspect and Scope Services
Pacesetter Academy – Training and developing top-tier catastrophe adjusters trusted by leading insurers
Who We Serve
Whether you’re an insurance carrier, risk manager, or property owner, Pacesetter provides the expertise for accurate and timely settlements. Our clients rely on us for rapid response, adaptability, and exceptional claims management.
Why Choose Pacesetter Claims?
Expertise You Can Trust – Decades of experience in all phases of claims handling
Custom-Tailored Solutions – We adapt to your specific claims challenges
Technology-Driven Accuracy – Utilizing proprietary technology and the industry’s top software platforms
Seamless Communication – Keeping you informed every step of the way
Whether you’re facing a routine claim or a large-scale disaster, Pacesetter Claims Service is your reliable partner for fast, accurate, and efficient claim resolutions.
